Ruslan Moskaliuk - Technical Product Manager

Summary:

I have more than 15 years of experience in management. My experience includes leading software development, building business units from scratch, and improving current business processes in big companies. Domains where I worked: telecommunications, e-commerce, lead generation. My expertise includes UX design, web development, IT operations. The Data Science domain is my growth zone now.

Strengths:

I perfectly understand the commercial and engineering aspects of the company. Therefore, I can easily communicate business values to the team and find a win-win solution for everyone.

I’m creating engaged teams that consistently achieve business goals and building processes that work without micromanagement.

I mainly focus on the Theory of Constraints (TOC) approach in management decisions, and this allows me to focus on those tasks that bring maximum business value.

Skills and Tools:

Management: Critical Chain Method, Waterfall model, Incremental model, Iterative method, Agile framework (Scrum), Change Management, Risk Management, System Complexity Management, Process Management, Quality management (TQM).

Product development: Requirements Gathering, Unit economy, UX analyst, Client Research.

Soft skills: Work freely in conditions of uncertainty, Quickly switch between contexts, Analytical thinking, System approach, Involvement, Facilitation, Negotiation, Presentation.

Main tools: Jira, Git, Excel, Power Query, Power Automation, Python, SQL, JavaScript, Prototyping in Figma, Axure, Principle, Postman, XMind.

Technologies of IT projects under my leadership:

Basic:

HTML5 CSS3 Python JavaScript (JS) Node.js PHP

Web-development:

React Redux Next.js Laravel Django Django REST Node.js Express SSG Gatsby 11ty Headless CMS Strapi Netlify

Data storage:

MySQL Postgres MongoDB Elastic Search Redis

Operations and tooling:

Git GitLab GitLab CI GitHub Actions Docker Docker Compose Kubernetes Amazon Web Services (AWS) Google Cloud Platform Cloudflare

Technologies of IT projects under my leadership:

Basic: HTML5 CSS3 Python JavaScript (JS) Node.js PHP

Web-development: React Redux Next.js Laravel Django Django REST Node.js Express SSG: Gatsby, 11ty Headless CMS: Strapi, Netlify

Data storage: MySQL Postgres MongoDB Elastic Search Redis

Operations and tooling: Git GitLab GitLab CI GitHub Actions Docker Docker Compose Kubernetes Amazon Web Services (AWS) Google Cloud Platform Cloudflare

Diplomas and certificates:

ISO 9001: 2015 (QMS auditor) - 2019 in Bureau Veritas.
Master of Business Administration (MBA) - 2013-2015 in Public Business School.
Product management «MBS» - 2013 in Business People Club.
Master’s degree, Management of foreign economic relations. - 2008 in Lviv Polytechnic National University.

Experience:

IT-product company (NDA) - marketplace, lead generation tools, e-commerce

Head of Development & IT-Operations nov 2020 - jan 2022 (1 year)

Key Responsibilities:

Manage processes in it-department.
Manage implementation and maintenance of it-systems in company.
Implement and enforce information security policy.

Achievements:

Implemented an information security policy in the company.
Implemented a company-wide secret management system.
Made a smooth transition to a new communication system for 500 employees. This allowed the company to keep process efficiency and revenue at the same level.
Implemented remote development processes in a company with high security requirements. This increased the company's ability and made the company more competitive in hiring.
Reduced staff rotation by 40% due to the product approach for the HR and Recruitment team processes.

Product Delivery Manager jan 2019 - nov 2020 (2 years)

Key Responsibilities:

Build project teams.
Improve software development processes.
Lead Project Planning.
Manage software development teams.
Controlling correct performance of the project.
Analysis of product profitability.

Achievements:

Reduced the "time-to-market" for e-commerce tasks by 2 times, which led to an increase in the effectiveness of marketing budgets by 25%.
Quadrupled the benefits of the development team (20+ members) by implementing processes for evaluating and prioritizing tasks.
Reduced average developer hiring time from 3 months to 1 month, by involving technicians in the hiring process.

Radar Estate - e-commerce start-up in the real estate domain.

radar.estate, ren.ua

Product Manager jan 2018 - dec 2018 (1 year)

Key Responsibilities:

Market research, competitive analysis
Developed scope of the project
Backlog prioritization
Support of the team

Achievements:

Conducted discovery phase, developed the scope for MVP.
Provided a high-quality product design on a limited budget.

Airbites Ukraine - Telecommunications

airbites.net.ua, inti.net.ua, valor.ua

Chief Business Development Officer (CBDO) oct 2009 - nov 2017 (8 years)

Key Responsibilities:

Search and implementation of strategic opportunities in the company
Implement parent company standards and ensure quality control
Maintain management reporting
Management PM-team
Provide the construction and modernization of telecommunication networks projects
Project management for innovation implementation
Execute Product Owner role in development software tools for company processes automation.

Achievements:

Provided broadband Internet coverage for more than a million people.
From 2009 to 2014 company were included in the TOP-10 Ukrainian ISPs.
Increased average duration of work in the company to 4 years for employees.
Introduced the innovative new brand to the market.
Increased turnover from B2B accounts by six times.
Reduced customer service costs for ISPs by 80% through automation.
Provided and supervised the process of selling the company with additional benefits for the owners.

Business Development Manager may 2005 - oct 2009 (4 years)

Key Responsibilities:

Implementation and improvement of the company's internal processes.
Manage the takeover of other ISPs (acquisition, integration).
Manage the scaling of the company.
Manage third party software development teams.

Achievements:

Organized, merged, and acquisition eight local Internet providers.
Created from scratch all the internal processes for connecting and servicing users.
Created representative offices in 4 cities, scaled all internal processes.
Developed (as a Product Owner) the first online account on the Ukrainian market for clients of an Internet provider. This made it possible to increase ARPU by 30%